Perfect People. Perfect Practice.

The behavioral assessment built for dental.

PCI helps practices hire smarter, coach better, and map the right people to the right seats with a framework designed specifically for how dental teams actually work.

Built for dental practices Team composition insights 3-minute assessment

PCI Match

94%

Dental-specific fit
Connection82
Patient-Facing Energy91
Protocol Adherence88

Archetype

The Case Closer

Best Role Fit

Treatment Coordinator

The Problem

Generic personality tests miss what makes a dental team work.

DISC and Culture Index can describe behavior. They can’t reliably tell you who will thrive in a schedule-driven, patient-facing, protocol-heavy dental environment.

They ignore dental-specific demands

Most frameworks overlook patient-facing energy and protocol adherence — two traits that can make or break front-office and clinical performance.

They weren’t built for team composition

You don’t just hire individuals. You build coverage across roles, personalities, workflows, and patient experiences. PCI maps the whole practice.

They create insight without action

PCI turns assessment data into role fit, archetypes, hiring priorities, and practical coaching paths your team can actually use.

The 7 Traits

A framework made for the realities of modern dental teams.

PCI blends foundational behavioral dimensions with two traits no generic framework captures well enough for dental.

D

Drive

Urgency, ambition, and willingness to push outcomes forward.

C

Connection

Relational warmth, trust-building, and communication strength.

S

Steadiness

Consistency, calm, and reliability under pressure.

P

Precision

Attention to detail, follow-through, and operational accuracy.

R

Reasoning

Judgment, problem-solving, and adaptability in changing situations.

E

Patient-Facing Energy

Chairside and front-desk presence, emotional pace, and visible engagement with patients.

Dental-specific
PA

Protocol Adherence

Comfort with systems, standards, compliance, and repeatable execution.

Dental-specific

How It Works

Fast enough for hiring. Deep enough for practice transformation.

01

Invite

Send an assessment link to a candidate, team member, or entire office in seconds.

02

Assess

Each person completes a simple 3-minute adjective checklist with no complicated test fatigue.

03

Match

PCI returns archetype, role fit, trait scores, and team composition insights you can use immediately.

Archetypes Preview

Give every profile a language your team can actually remember.

The Case Closer

Confident, persuasive, and energized by helping patients say yes.

DCE

The Steady Hand

Reliable, calming, and exacting in process-heavy clinical environments.

SPPA

The Operator

Execution-first, systems-minded, and strong at keeping the day on track.

DPPA

The Front Desk Connector

Warm, attentive, and excellent at turning first impressions into loyalty.

CES

The Clinical Driver

High-energy, standards-oriented, and built for fast-paced patient flow.

DEPA

For Practices

See the full team, not just the applicant.

  • Team composition maps
  • Hiring priorities by role
  • Gap analysis across departments
  • Role-fit comparisons for candidates
  • Coaching insights for existing team members

For Individuals

Understand how you work best in dental.

  • Personal PCI trait profile
  • Archetype and strengths summary
  • Career-fit guidance
  • Growth path recommendations
  • Sharable PDF report

Pricing

Start free, then scale from one profile to your whole practice.

Individual

$49/assessment

First assessment free

  • Personal PCI profile
  • Archetype match
  • PDF report
  • Growth recommendations
Start Free

Trust

Built on data from 350+ dental practices and 1M+ referral cycles.

PCI is informed by real operational patterns inside dental organizations, powered by insight from Dentek and Referral Lab.

Referral Lab Dentek Specialty Group DSO Partner

FAQ

Answers for owners, operators, and candidates.

How is PCI different from DISC or Culture Index?

PCI was built specifically for dental and includes patient-facing energy and protocol adherence, which generic frameworks typically don’t measure well.

How long does the assessment take?

About three minutes. It uses a lightweight adjective checklist designed to reduce drop-off and test fatigue.

Can I use PCI for hiring and for my current team?

Yes. Practices can use PCI for hiring, role alignment, coaching, and broader team composition planning.

What does an individual receive?

Individuals get a trait profile, archetype match, career-fit insights, and growth recommendations in a downloadable report.

What does a practice receive?

Practices get dashboards, team composition views, role-fit insights, hiring priorities, gap analysis, and exportable reports.

Is there a free trial?

Yes. The first assessment is free for both individuals and practices.

Who is PCI built by?

PCI is backed by Dentek and informed by data and insight from Referral Lab’s work across the dental industry.

Will more education or certification content be added later?

Yes. Future learning and enablement content is planned under pppp.academy.