They ignore dental-specific demands
Most frameworks overlook patient-facing energy and protocol adherence — two traits that can make or break front-office and clinical performance.
Perfect People. Perfect Practice.
PCI helps practices hire smarter, coach better, and map the right people to the right seats with a framework designed specifically for how dental teams actually work.
PCI Match
94%
Archetype
The Case Closer
Best Role Fit
Treatment Coordinator
The Problem
DISC and Culture Index can describe behavior. They can’t reliably tell you who will thrive in a schedule-driven, patient-facing, protocol-heavy dental environment.
Most frameworks overlook patient-facing energy and protocol adherence — two traits that can make or break front-office and clinical performance.
You don’t just hire individuals. You build coverage across roles, personalities, workflows, and patient experiences. PCI maps the whole practice.
PCI turns assessment data into role fit, archetypes, hiring priorities, and practical coaching paths your team can actually use.
The 7 Traits
PCI blends foundational behavioral dimensions with two traits no generic framework captures well enough for dental.
Urgency, ambition, and willingness to push outcomes forward.
Relational warmth, trust-building, and communication strength.
Consistency, calm, and reliability under pressure.
Attention to detail, follow-through, and operational accuracy.
Judgment, problem-solving, and adaptability in changing situations.
Chairside and front-desk presence, emotional pace, and visible engagement with patients.
Dental-specificComfort with systems, standards, compliance, and repeatable execution.
Dental-specificHow It Works
Send an assessment link to a candidate, team member, or entire office in seconds.
Each person completes a simple 3-minute adjective checklist with no complicated test fatigue.
PCI returns archetype, role fit, trait scores, and team composition insights you can use immediately.
Archetypes Preview
Confident, persuasive, and energized by helping patients say yes.
Reliable, calming, and exacting in process-heavy clinical environments.
Execution-first, systems-minded, and strong at keeping the day on track.
Warm, attentive, and excellent at turning first impressions into loyalty.
High-energy, standards-oriented, and built for fast-paced patient flow.
For Practices
For Individuals
Pricing
Individual
First assessment free
Practice
+ $49/month · First assessment free
Trust
PCI is informed by real operational patterns inside dental organizations, powered by insight from Dentek and Referral Lab.
FAQ
PCI was built specifically for dental and includes patient-facing energy and protocol adherence, which generic frameworks typically don’t measure well.
About three minutes. It uses a lightweight adjective checklist designed to reduce drop-off and test fatigue.
Yes. Practices can use PCI for hiring, role alignment, coaching, and broader team composition planning.
Individuals get a trait profile, archetype match, career-fit insights, and growth recommendations in a downloadable report.
Practices get dashboards, team composition views, role-fit insights, hiring priorities, gap analysis, and exportable reports.
Yes. The first assessment is free for both individuals and practices.
PCI is backed by Dentek and informed by data and insight from Referral Lab’s work across the dental industry.
Yes. Future learning and enablement content is planned under pppp.academy.